FAQ

Q:WHAT’S YOUR MAIN PRODUCT LINE?
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Wireless printers.
 
Q:WHAT IS THE WARRANTY FOR YOUR PRINTERS?
A:One year warranty for all our products.

Q:WHAT ABOUT PRINTER DEFECTIVE RATE?
A:Less than 0.3%

Q:WHAT CAN WE DO IF THE GOODS ARE DAMAGED?
A:1% of FOC parts are shipped with the goods. If damaged, it can be replaced directly.
 
Q:WHAT’S YOUR DELIVERY TERMS ?
A:EX-WORKS, FOB or C&F.
 
Q:WHAT’S YOUR LEADING TIME?
A:In case of purchase plan, around 7 days leading time
 
Q:WHAT COMMANDS ARE YOUR PRODUCT COMPATIBLE WITH?
A:Thermal printer compatible with ESC\POS. Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.
 
Q:HOW DO YOU CONTROL PRODUCT QUALITY?
A:We are a company with ISO9001 and our products have obtained CCC, CE, FCC, Rohs, BIS certifications.
 
Q:WHICH BRAND OF PRINT HEAD DO YOU USE IN YOUR PRINTER?
A:Rohm
 
Q:WHAT ARE THE APPLICATION AREAS OF BARCODE PRINTERS?
A:Manufacturing, automotive, textile, telecommunications, food sector, electronics, chemical, pharmaceutical, medical, public utilities, retail distribution, transportation and logistics, government agencies, etc.
 
Q:WHAT ARE THE PRINTING MEDIA OF BARCODE PRINTERS?​​
A:Thermal printing: thermal paper, thermal self-adhesive

Thermal transfer:
According to paper type: continuous paper, perforated paper, folding paper, gap paper, black mark paper
According to paper material: self-adhesive label paper, coated paper, PET, PVC, wash water label, hang tag

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Post time: Oct-18-2022