FedEx warns consumers not to fall into new scams that try to trick them into opening texts or emails about delivery status.
People across the country received text messages and emails that appeared to be from FedEx to remind them to pay attention to packages. These messages include a “tracking code” and a link to set “delivery preferences.” Some people received text messages with their names, while others received text messages from “partners.”
According to HowToGeek.com, the link sends people to a fake Amazon satisfaction survey. After answering some questions, the system will ask you to provide your credit card number to receive free products.
“FedEx will not send unsolicited text messages or emails to customers asking for money, packages or personal information,” the company said in a statement to USA Today. “Any suspicious text messages or emails should be deleted without opening them and reported to abuse@fedex.com.”
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The Duxbury Police Department in Massachusetts wrote on Twitter: “If you have questions about the tracking number, please visit the shipping company’s main website and search for the tracking number yourself.”
A Twitter user who did not expect to receive the courier found that it was a scam by copying and pasting the code on the FedEx website. “It said there was no package,” she wrote on Twitter. “I’m like a scam.”
“FedEx will not request payment or personal information through unsolicited mail or email in exchange for goods in transit or in FedEx’s custody,” the page said. “If you receive any of these or similar communications, please do not reply or cooperate with the sender. If your interaction with the website causes financial losses, you should contact your bank immediately.”
Post time: Jul-02-2021
