*Q:WHAT’S YOUR MAIN PRODUCT LINE?
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Bluetooth printers.
*Q:WHAT IS THE WARRANTY FOR YOUR PRINTERS?
A:One year warranty for all our products.
*Q:WHAT about PRINTER DEFECTIVE RATE?
A:Less than 0.3%
*Q:WHAT CAN WE DO IF THE GOODS ARE DAMAGED?
A:1% of FOC parts are shipped with the goods. If damaged, it can be replaced directly.
*Q:WHAT’S YOUR DELIVERY TERMS ?
A:EX-WORKS, FOB or C&F.
*Q:WHAT’S YOUR LEADING TIME?
A:In case of purchase plan, around 7 days leading time
*Q:WHAT COMMANDS ARE YOUR PRODUCT COMPATIBLE WITH?
A:Thermal printer compatible with ESCPOS. Label printer compatible with TSPL EPL DPL ZPL emulation.
*Q:HOW DO YOU CONTROL PRODUCT QUALITY?
A:We are a company with ISO9001 and our products have obtained CCC, CE, FCC, Rohs, BIS certifications.
